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Funding for first time central heating systems available.warm homes fund

 Up to 100% funding is available to install first time central heating systems in Suffolk residents’ homes. This funding from National Grid’s Warm Homes Fund has been secured by Suffolk County Council and the district and borough councils to help more than 500 fuel poor households in Suffolk over the next three years.

In Suffolk there are still a large number of houses that do not have a central heating system with a boiler and radiators. Cold homes are not just uncomfortable to live in, they can also have a negative effect on health.

Residents must own their property or be privately renting (i.e. not a council house or housing association property) and must not have an existing central heating system (a boiler and radiators).  Eligibility criteria apply and may be linked to income. For more information see

Anyone who would like to know more about the scheme can contact us by: 


Power Networks Priority Service Register

question markDo you need extra support during a power cut or do you know someone else that would need extra support? Our services are free to customers who need support.

UK Power Networks provide extra help to customers on their Priority Service Register during a power cut.  Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register.  You can find out more information about our Priority Service on our website:


 powercutsPower Cut? 

Anyone experiencing a power cut should: 

  • Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)
  • Visit for the latest updates
  • Visit and type in their postcode to view our live power cut map
  • Tweet @ukpowernetworks to report a power cuts or to receive updates

UK Power Networks advises people to stay clear of power lines and report damaged power lines immediately by calling 105 free from both a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999.