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 Power Networks Priority Service Register

question markDo you need extra support during a power cut or do you know someone else that would need extra support? Our services are free to customers who need support.

UK Power Networks provide extra help to customers on their Priority Service Register during a power cut.  Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register.  You can find out more information about our Priority Service on our website: ukpowernetworks.co.uk/priority.

 

 powercutsPower Cut? 

Anyone experiencing a power cut should: 

  • Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)
  • Visit www.ukpowernetworks.co.uk for the latest updates
  • Visit www.ukpowernetworks.co.uk/powercut and type in their postcode to view our live power cut map
  • Tweet @ukpowernetworks to report a power cuts or to receive updates

UK Power Networks advises people to stay clear of power lines and report damaged power lines immediately by calling 105 free from both a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999.